Premier League Club introduces new ticketing system

English football club Sunderland AFC and ticketing provider SKIDATA have teamed up to install “the industry’s most technologically advanced access control system to date” at the Stadium of Light.

The multi-year partnership will initially run until summer 2028 and ensure fans enjoy convenient and fast contactless access to the Stadium of Light via smart device (smartphone or smartwatch). Supporters will no longer have to search their pockets or mobile apps for their ticket, as access will be enabled through NFC technology – visitors will simply hold their smart device up to the SKIDATA reader for lightning fast, hassle-free entry. The new technology will be installed ahead of the 2023/24 season.

SKIDATA has been nominated for the Ticketing Business Forum’s IMPACT Award for its NFC/digital deployment at Leeds United’s Elland Road stadium, with other SKIDATA solutions installed at Bayern Munich’s Allianz Arena and Manchester United’s Old Trafford.

Steve Davison, SAFC’s Chief Operating Officer, said: “Following a comprehensive review of the Global Access Control market, we identified APT SKIDATA as the outstanding long-term partner when contemplating the future sports and event ticketing. Their recent award-nominated deployment of NFC ticketing at Leeds United continued to showcase their innovation and reliability – and their best-in-class adaptable hardware will ensure SAFC remains at the forefront of fan experience and stadium access for many years to come.”

Steve Murphy, Managing Director at SKIDATA, added: “We are thrilled to be working with Sunderland AFC as the Club’s new Access Control Partner. SAFC’s Executive Team undertook a robust and thorough process that fully explored the future landscape of ticketing and access control. Adding the Stadium of Light to our ever-expanding portfolio is a privilege for our organisation and we are proud to be working with a club that puts the supporter experience at the heart of its operations. We are excited to be supporting the Club in achieving their digital and sustainability goals.”

Digital season tickets will replace physical season cards for the 2023/24 season, allowing supporters to access the Stadium of Light through their smart device using Apple Wallet (IOS) or Google Wallet (Android). The club understands that some supporters may not have access to a smart device and will work with fans to provide a solution – for example, a physical card – on a case-by-case basis to ensure no individual is excluded from the 2023-24 renewal or purchase process.

The Club will also be running a digital support drop-in service throughout the build-up to the 2023-24 season in addition to partnering with SKIDATA to produce video tutorials. (STADIAWORLD, 24.04.2023)

Homepage: SKIDATA